1.        Detailed description of goods and/or services

Excel Business Institute Pvt Ltd  is a business in the Electronics Retailing  industry that also includes training.

 

2.        Delivery policy

Subject  to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way of booking number on email and courier tracking number.

 

3.        Export restriction

The offering on this website is available to South African clients only.

 

4.        Return and Refunds policy

The provision of goods and services by Excel Business Institute Pvt Ltd  is subject to availability.  In cases of unavailability, Excel Business Institute Pvt Ltd  will refund the client in full within 30 days.  Cancellation of orders  by the client will attract a  3 % administration fee.

 

5.        Customer Privacy policy

Excel Business Institute Pvt Ltd  shall take all reasonable steps to protect the personal information of users. For the purpose of this clause,  "personal information" shall be defined as detailed  in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

 

6.        Payment options accepted

Payment may be made via Visa and MasterCard.

 

7.        Card acquiring and security

Card transactions will be acquired for Excel Business Institute Pvt Ltd  via PayGate  (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks.  PayGate  uses the strictest form of encryption, namely Secure  Socket  Layer 3 (SSL3) and no Card details  are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

 

8.        Customer details separate  from card details

Customer details  will be stored by Excel Business Institute Pvt Ltd  separately from card details  which are entered by the client on PayGate’s secure site. For more detail on PayGate  refer to www.paygate.co.za.

 

9.        Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency  is

South African Rand (ZAR).

 

10.      Responsibility

Excel Business Institute Pvt Ltd  takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support,  dispute resolution and delivery of goods.

 

11.      Country of domicile

This website is governed by the laws of South Africa and Excel Business Institute Pvt Ltd  chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

 

12.      Variation

Excel Business Institute Pvt Ltd  may, in its sole discretion,  change this agreement or any part thereof  at any time without notice.

 

13.      Company information

This website is run by Excel Technologies Pvt Ltd  based in South Africa trading as Trading name  and with registration number 2015/102237/37 and Chengetai Mapundu as Director.

 

14.      Excel Business Institute Pvt Ltd contact  details

               

Company Physical Address:  Shop 12 Hatfield Corner, 1270 Stanza Bopape ST, Colbyn Pretoria 0083

 Email:  info@excelit.co.za 

 Telephone:   012 846 7009

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